How to book a table at a premium venue, from a beach club to a fine-dining restaurant, and avoid financial pitfalls.
Dreaming of a rooftop dinner with a view of the Burj Khalifa or a day at a trendy beach club? In Dubai, a simple phone call is no longer enough to secure a spot at the most sought-after venues. When booking, you’ll increasingly encounter a requirement to pay a deposit, a prepayment that leaves many tourists puzzled. Is this legal? What happens to your money if your plans change? And how can you avoid getting into trouble? We break down all the nuances so you can confidently book the best tables in Dubai, focusing only on the gastronomic experiences ahead.

What is a restaurant deposit in Dubai and how does it work?
Let’s clarify right away: a deposit in Dubai restaurants is neither a whim nor an attempt to deceive you. It’s a globally accepted practice that helps top establishments manage the high volume of reservations and ensures that a coveted table during peak hours doesn’t go empty. Understanding how this process works is your first step toward a safe and enjoyable experience.
Three main types of prepayments for reservations
Most often, you’ll encounter one of three types of deposits:
- Fixed deposit (Fixed Amount): The most common and straightforward option. You pay a specific amount (for example, 200–1000 AED) to reserve a table. This amount is almost always deducted from your final bill.
- Minimum spend: Essentially, you’re pre-purchasing credit for dinner or an event. The venue sets a minimum spending threshold that each guest (or the entire table) must meet—for example, 1000 AED per person. Your deposit counts toward this minimum. If you spend more, you simply pay the difference; if you spend less, the difference is typically non-refundable. This arrangement is especially popular at beach clubs and lounges that offer entertainment programs.
- Card pre-authorization: In this case, the money isn’t actually withdrawn from your account; instead, it’s temporarily “frozen” or blocked. If you arrive on time and meet the booking conditions, the hold is lifted.
Attention: key points about pre-authorization: The funds are not debited but merely blocked on your account. However, your bank may take between 7 and 30 days to release the hold. Be sure to factor this into your travel budget planning.
How does the deposit payment process work?
The procedure usually works as follows: You book a table on the venue’s website, after which the system redirects you to a secure page where you can pay the deposit using your bank card. Immediately after payment, a booking confirmation with details of the prepayment and cancellation policy is sent to your email. Upon arrival at the restaurant, the amount paid is usually automatically deducted from your final bill.
How to book a table and avoid problems
Booking a table in Dubai is not rocket science; it’s a simple sequence of steps. Here’s a step-by-step plan that will save your nerves and money from any unpleasant surprises.
Your checklist for safe booking
- Step 1: Before booking
- Read the cancellation terms: Always look for the Cancellation Policy or Terms & Conditions section on the restaurant’s website. Pay special attention to the free cancellation period (usually 48–72 hours before your visit) and the no-show penalty, which can amount to 100% of the deposit.
- Use a credit card: For paying deposits and pre-authorizations, it’s better to use a credit card rather than a debit card. In the event of a dispute, initiating a chargeback through your bank is much easier with a credit card.
- Take screenshots: Save screenshots of the booking terms, payment confirmation, and any important correspondence with the restaurant. These serve as your key evidence in case of misunderstandings.
- Step 2: During your visit
- Be punctual: In high-demand establishments, arriving 15–20 minutes late without notice may be treated as a no-show. Your reservation will be canceled, and the deposit will be retained.
- Don’t hesitate to remind the hostess about the deposit: When you meet the hostess, politely mention that you have a reservation with a prepayment. This brief step ensures that everything is correctly recorded in the system and helps prevent potential misunderstandings at the time of payment.
- Step 3: At the time of payment
- Check the final bill: Before paying, carefully review the receipt and make sure that the amount of the deposit you previously paid has been deducted from the total.
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Avoid hidden fees when paying by card: When the payment terminal asks you to choose a currency for the transaction—your home currency (RUB, EUR, USD) or the local currency (AED)—always choose AED. Selecting your home currency (a process known as Dynamic Currency Conversion) results in a highly unfavorable exchange rate. Making this simple choice can save you up to 5–10% of the bill amount.
- Keep the fiscal receipt: Always take and keep the fiscal receipt until you are certain that all financial transactions have been completed correctly, especially if funds on your card were blocked via pre-authorization.
What to do if a dispute arises with the restaurant?
The practice of charging deposits in Dubai is entirely legal, provided that the establishment has provided you with all relevant information in advance. If your rights are violated, you can take steps to protect them.
Your rights are protected: If you believe that the deposit was withheld unlawfully, contact the Dubai Tourist Police (call 999 or use the Dubai Police app). You can also file an official complaint with the Department of Economy and Tourism (DET). The key is to have evidence: booking screenshots, correspondence, and receipts.
Payment etiquette and important contacts
Here are a few final tips to help you feel even more confident in restaurants and cafés in Dubai.
What about tipping?
Remember a simple rule: tipping is not mandatory in Dubai, but the culture of hospitality here is exceptional, and leaving a tip is considered good etiquette. First, check your bill: it often already includes a Service Charge (10%). If the service was truly outstanding, you can add 10–20 dirhams in cash directly to the server. If the service charge is not included, a tip of 10–15% of the total bill would be appropriate.
Important numbers in case of emergencies: Save these contacts in your phone. Police: 999 (emergency) or 901 (non-emergency matters). Ambulance: 998. Tourist Police: available by calling 999 or through the official Dubai Police app.
Conclusion
Now you know: a deposit at a restaurant in Dubai is not a barrier, but merely a key that opens the door to the world of fine dining. Armed with these simple rules, you can set aside any financial worries. Plan ahead, read the terms and conditions, and pay attention to the details, and then nothing will stand in your way of enjoying the main highlights: the impeccable service, breathtaking views, and exquisite cuisine that Dubai is so famous for.
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